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Customer Service

How long does shipping take?

Generally, Orders received by 3 pm (ET) are shipped that same day via UPS 2-day service. Processing can take up to 24 hours. 


Returns/Refund Policies

All Pure Encapsulations® products are guaranteed for quality, purity and potency through their expiration date. Returns must be made within 30 days of receipt and require preauthorization. Any claims of shortage or damage must be made within 7 days of receiving package. Authorized returns must be received within 14 days of authorization. They will be credited upon receipt and are subject to a 15% processing fee plus the cost of shipping.

Email Us Here for details to process a return.


EVERY DAY  Volume Discounts Available

  • Shipments over $2,000 – 10%  USE CODE: 2000plus

  • Shipments over $1,000 – 7%  USE CODE: 1000plus

  • Shipments over $500 – 5%      USE CODE: 500plus

  • Free Shipping for orders $100 Plus- automatically added at checkout


Customer Service:


Phone: 702-848-7644

Try to Chat Now with us - Click "Let's Chat on the borrom right of our website"

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